Rude Store Manager

I logged a complaint on december i was at burger king Jabulani and i ordered a meal when i came back i was promised so i was accused that i had already picked up my order even after the footage was viewed.Customer care didnt help as i was promised a call by the store manager.Sihle Ntanjane promised me that the store manager from Jabulani who ia absolutely rude treated me like i ***** after i had spent my hard earned money ..i will be here everyday until i get an apology