JP
Joop P
1 reviews | Active since Nov 2020
24 May 2025, 17:47
Refund Headache
Haazendal Burger King double and asked for a refund, they do not give refunds in store, you as a customer need to mail their Customer complains Dept to ask for your maney back and to top it all off you have to produce all the slips an a bank statement, who has time for that, It is easy do a refund instore. The worst customer service, another company I will not support ever again.
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Burger King South Africa's replyOfficial
02 Jun 2025, 16:54Hi there,
We would like to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
We would like to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
Burger King South Africa's reply02 Jun 2025, 16:54
Official
Hi there,
We would like to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
We would like to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.