NS
Naledi S
1 reviews | Active since Dec 2017
19 Mar 2026, 22:26
Protea glen Burger King worker sucks
Burger King at sizwe shopping centre located in protea glen Soweto is the worst. I went to buy king jnr meals for my babies like I normally do each month with no issues using the absa rewards vouchers for my kids however today I got serviced by a lady with an attitude. Refuses for me to use my vouchers apparently since from January the rules has changed but I have used the same method of payment in January and February with no issues. Always topping up with cash but today she flat out refused for me to buy using the vouchers as a discount for my kids meal.
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Burger King South Africa's replyOfficial
23 Mar 2026, 16:57Hi there,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
Burger King South Africa's reply23 Mar 2026, 16:57
Official
Hi there,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.