GS
Gareth S

1 reviews | Active since Mar 2020

29 Oct 2024, 20:51

Process over EMPTY stomachs the BK way.

Quick one....ordered uber eats for myself and my two sons @BK Grandwest Cpt...uber eats didnt deliver because of thieving UE driver. Anyways went to Grandwest BK got my order number and requested my grubb like 3 times politely cos you have my money in you coffers rite. No BK needs to follow due process and UE will refund...so what about our stomachs as i supported you throughout. No sorry our books wont add up ....oh just like my wallet is not adding up. So rather you have the process where i do the dirty and donkey work to get my money refunded with my time and added money and BK smiling all the way to the bank bcos you have a backup clause to mitigate your reasoning. Great policy ...awsome work ethics ....empty stomachs. Awsome job BK.NOT. So heres my thoughts its a dog eat dog world ...you risk your time.money and energy and get frustrated ,so life lesson learnt at my age lol. Dont involve 3rd Parties dont trust the smiling managers.... dont think for one second they sympathising cos yes iits all about the moolas. Having that thing called customer satisfaction is long out the window along with the kitchen sink. Enough of that ...one last thing no replies pls especially from BK...no apologies no comments that make the readers feel that you realy sad and sobbing for you false sympathy. All we wanted was burgers and we got due process with extra cheese and sauce.The dry taste in my mouth was an awsome whopper....sorry whopping 0.

Oh bought Nandos so gonna promote them rather as they have burgers aswell.

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