Presentation of food disgusting

On the 7th of November, I and my family went to Tygervalley Burger King. we bought some meals, and upon nearly finished my husband's burger we realized that the rest of the chicken was raw. my daughter had a hamburger we checked hers and it was fine my chicken burger. I was busy eating realized the burger was old and the cheese ice cold.. took Fotos', will post on your FB page, due to covid arrangments we did not go back as the place was very full and we had other responsibility.

All i can say is that the service, covid arrangments, and food were pathetic... I think that was our last burger king meal. I have never had a bad experience, but this was unacceptable, and my husband did take his piece back... they just took the piece and that was it...