JVdS
Jaques Van der Schyff
1 reviews | Active since Sept 2024
10 May 2025, 10:15
Poor service
At 10:00 in the morning there are only 3 cars in front of me at the drive through it takes fifteen minutes to get my order because they are under staffed.This is pathetic Burger King castle gate
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Burger King South Africa's replyOfficial
15 May 2025, 12:18We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
Burger King South Africa's reply15 May 2025, 12:18
Official
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.