PATHETIC!!!

Stay away from this place at all costs. I came in at about 21h50 and ordered a burger meal. While seated waiting for my food, a staff member came to the seating area and started mopping, she pushed the mop under the table I was sitting at and I felt the mop graze over my shoe. I asked her if I should go and sit outside and she said rudely said no, scoffed and walked away. I got my food shortly thereafter and began eating, I found contaminates in my food that were black, foul smelling, hard and feels like I chipped my tooth. I went to the front counter to inform the manager who said to me the handover/changeover process was not done properly and they didn’t clean this process was at 17h00. She then wants to make me another burger and when I look at the grill section, I can see the chemicals that have been app**** to the grill bubbling and frothing whilst being activated by heat. I refused saying I don’t trust it. Another manager walked in from outside smelling of marijuana and took over the situation. Whilst debating with me on his standpoint, the same cleaner takes the mop again and mops next to me pushing the mop over my feet and wetting my shoes with filthy foul smelling water.

This is the worst experience I have ever had in a restaurant in the last 10yrs.

I work and own a service business in the restaurant industry and I can safely say first hand, that was grill contamination and a build up of burnt meat, fat, oil and grease.

For a corporate store, this is shameful and pathetic!!!