1 reviews | Active since Apr 2017
Paid but did not receive
Hi Burger King
We patroned exactly 20:54 pm at your Cape gate branch, ravenously hungry after an long days labour (please see actual slip time stamp for reference).
Firstly we were shown away and told that their time says it's past 9pm and the store is closed and they will not serve us, since apparently the advent of the internet has no significance to Cape Gate burger king employees and the international time standard is arbitrary to the keepers of time employed at said branch.
Had we not been adamant we would not been served.
After going back, forth and eventually after we said we will be going to make sure this is heard of our order was tended to.
We ordered 2 whopper meals, ordered 1 with added Jalapenos slices, we were charged for, however as you can see from the pictures provided, our jalapenos never made it to the burger.
Now firstly, I believe we were treated unfairly as regular patrons and that we should not have to debate the official time with staff or the business hours of said business employees. Secondly, we shouldn't have to email corporate to get an order correct and lastly we as customers should get what we paid for.
Kindly address this matter soonest.
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Regards Rodeen
