SJvV
Sarel Jansen van Vuuren
1 reviews | Active since Oct 2022
09 Jul 2025, 18:43
Mr d and uber eats taking over burger king castle gate
Burger King Castle Gate used to be good selection among Nandos and KFC next to each other
Well walk in clients have to battle find parking because mr d motorbikes taking over all available parking spaces.
Getting inside it is even worse the collection side is about 10 mr d or uber eats drivers queuing or rather taking over the collection side.
I WILL NEVER RECOMMEND THIS PLACE TO ANY FRIENDS AS YOU OPTED TO SERVE THE UNSEEN CLIENT AND RATHER TOTALLY NEGLECT WALK IN CLOENTS
THANKS FOR UNPLEASANT EXPERIENCE!!
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Burger King South Africa's replyOfficial
14 Jul 2025, 13:27Hi there,
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
Burger King South Africa's reply14 Jul 2025, 13:27
Official
Hi there,
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.