MR
Melissa R
1 reviews | Active since Jul 2025
25 Jul 2025, 17:44
item missing and no extras
There was a missing item from my sealed delivery order and one of my burgers had no requested extras I ordered
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Replies (1)
Burger King South Africa's replyOfficial
07 Aug 2025, 19:28Hi there,
We want to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the delivery App to report this incident. This will help ensure a quick response according to their complaints resolution procedures.
We want to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the delivery App to report this incident. This will help ensure a quick response according to their complaints resolution procedures.
Burger King South Africa's reply07 Aug 2025, 19:28
Official
Hi there,
We want to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the delivery App to report this incident. This will help ensure a quick response according to their complaints resolution procedures.
We want to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the delivery App to report this incident. This will help ensure a quick response according to their complaints resolution procedures.