Horrific hygiene

I bought some takeaways from your Burger King Willow road in Port Elizabeth this afternoon at 15:54 16/07/2020. Upon driving to the collection window to receive the food the person busy packing the order was talking on a cellphone and not sanitizing in between. I not even able to speak to the person. When I got home the mozzarella sticks I had ordered was not even in the bag. We also had to heat the food up in our microwave to make sure any possible virus would be ****ed. This has also completely ruined the taste of our food.

How can we trust food from your restaurant if the staff cannot follow basic hygiene practices? I am very disgusted in the service from Burger King Willow road especially at the time of a global pandemic it doesnt seem that your staff cares about others health.

We would please like a solution to this as we are out of pocket for food that we did not receive and the quality of your food was severely compromised as a result of staff negligence.

I also attempted to contact your customer care three times. They finally put me through to the branch where I was hung up on.

Awaiting your response Order no:1258 16 July 2020 at 15:54