LH
LINDA H
1 reviews | Active since Aug 2012
16 Dec 2024, 21:01
First and Last at BK
I visited. Burger King tonight as they have recently moved in to the Area and I have never tried their Product before. Firstly the Service at point of sale was drawn out and confusing. The Manger was called to assist with the Sale. When I asked if there was an issue she dismissed my question with a No. Thereafter the Sale completed quickly . I waited approx 5minutes for my Order which was not hot on arrival and served by a very pleasant young lady. The food was not comparable with competitors and as I mentioned this was my first time ordering BK and so sorry but would not be back. Never suffered Heartburn however now experiencing it with BK food. So disappointing!
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Replies (1)Burger King South Africa's replyOfficial
18 Dec 2024, 19:06Hello Linda,
Thank you for bringing this up to our attention, we really appreciate it. We value your feedback to ensure that we always provide exceptional service to our guests. We will share this with our team and relevant district manager so they can look into this matter. We sincerely apologize to hear that you were not satisfied with our service.
Thank you for bringing this up to our attention, we really appreciate it. We value your feedback to ensure that we always provide exceptional service to our guests. We will share this with our team and relevant district manager so they can look into this matter. We sincerely apologize to hear that you were not satisfied with our service.
Burger King South Africa's reply18 Dec 2024, 19:06
Official
Hello Linda,
Thank you for bringing this up to our attention, we really appreciate it. We value your feedback to ensure that we always provide exceptional service to our guests. We will share this with our team and relevant district manager so they can look into this matter. We sincerely apologize to hear that you were not satisfied with our service.
Thank you for bringing this up to our attention, we really appreciate it. We value your feedback to ensure that we always provide exceptional service to our guests. We will share this with our team and relevant district manager so they can look into this matter. We sincerely apologize to hear that you were not satisfied with our service.
