1 reviews | Active since Apr 2013
False advertising!
On the Burger King Website they currently advertise (Under Offers) a "2 for 110 meals" offer, it states: "For only R110.00, enjoy two medium meals. And we're providing you options between our fan favourites! Choose between a Big King® medium meal, Original Chicken medium meal or a Whopper® medium meal." This is not available on UberEats or Mr. D, so we went in-store in order to purchase this deal. In store they advised that there is no 2 for 110 deal, only a 2 for 135 deal, where you can only have Whoppers and it only comes with one medium chips. Through frustration we opted to take the deal thinking it was an error on our side. After getting back to the office we confirmed the deal is actually still on the Website, but what is worse is we noticed on the slip that we were charged for 4 chip and only received two. Items were charged individually instead of as a deal, and so the person at the counter ****. I cannot see any exclusions on the website that would justify the store refusing to make good on the offer. There were many patrons in store that were extremely frustrated with the levels of service, a few had received the wrong receipts and weren't getting the food they ordered too. Burker King Cresta used to be top notch with customer service, and now they are just a disappointment.
