Dissapointed

<p>I was at the Burger King in Town and I was so dissapointed while I was being served I observed a guy moping the floor in the kitchen, while the floor was covered with lots of dirty water the other was preparing the food with his bare hands and no gloves, the other lady came and used cutlery to place the burgers into the rolls. I inquired as to why the other guy didn't cover his hands. The moping guy was quick to answer and tell me gloves have germs more than human hands, I asked since when is this because common hygiene practice is wearing gloves. And I told him why he did'nt use the cutlery atleast to pick the rolls like the lady did when she put the burgers in the bread.</p> <p> </p> <p>Then they all tried to convince me that they wash their hands every hour and sanitisise every now and then and that Burger King's policy is not to use gloves at all , but how do I kno for sure as a customer that they wash they hands as much as they say they do am I there when this guy is from the toilet to check if he really washes his hands , they called the manager from the office because I wanted to verify what they told me via the manager, andsince she came from the office then when last did she check if the guy really washed or sanitised his hands?</p> <p> </p> <p>Instead of retrcing and make the burgers with gloves or pick them with cutlery they continued to forcily convince me with arrogance. Even when I told them I will never support a Burger king outlet they insisted that other food outlets do that too I can check for myself.</p> <p> </p> <p>Obviously I did not eat the rolls and gave them to a beggar in the street; just ate the meat and chips because I was'nt comfortable eating the rolls for obvious reasons and being saddened by the whole thing of my needs not being met, Is it fair that I pay a full price for a burger and not be able to eat the whole meal because parts of it are not handled hygienically?</p> <p> </p> <p>And this time I won't be happy with just an apology from the manager because this manager along with her staff were arrogant and just careless, I was clearly just expected to accepted this meal as it was; my concerns did not mean anything to the staff there and their manager. I do not know what they charge for plain rolls since I did not get to enjoy them along with other ingredients but I feel the price of those rolls should be reimbursed to me because a burger is a burger with rolls and I am very dissapointed. Burger King was one of the food outlets I supported a lot but no more will I ever do. And my friends and eveyone who knows me will know of their carelessness and poor service. Even people who know me on social media will know how Burger King treats its customers. I am truly dissapointed.</p>