SN
Sinazo N
1 reviews | Active since Feb 2026
12 Feb 2026, 16:36
Disheartened
What a horrific customer service I have experienced at Burger King Meadowdale this afternoon. from the pay point, I found no one I waited a guy came no greeting just shoved a speedpoint to my face. Just when I was was about to pay he left again , came back again without greeting and after I was done paying he closed the window at me that time there’s another car me. I went to the collection point to ask him why is my meal Medium on the slip instead of regular, the guy said I must not ask him stupid questions when have I seen a regular meal there. The guy went on to call me a cleaner, so what?? Cleaners do not afford Burger King?? I’m making that guy trend on TikTok no ways
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Burger King South Africa's replyOfficial
06 Mar 2026, 14:41Hello Sinazo,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
Burger King South Africa's reply06 Mar 2026, 14:41
Official
Hello Sinazo,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.