1 reviews | Active since Mar 2021
Disgusted with the service!
On Thursday last week I went to Burger King in Blue route, on arrival everything was fine. The guy that took my temp and sanitised my hands was the same guy that took my order. At this point I’m extremely hungry. Pregnancy at its best. Long story short I order the 2 Jalapeño burgers for R115 the chicken one, paid for that and order for my cousin which was the original chicken burger. When I got to my table I had 3 original chicken burgers. I went to the front and spoke to another guy, who was handing out the orders. Instead of right there and then asking me what is wrong he immediately looked for someone to blame which he had thought it’s the lady that packed my bag, if anything she was the friendliest one out of the lot. So the guy packing goes to the back and calls the one that took my order. I worked in a restaurant for 8 years and believe me I know what I’m talking about. This cashier came out full force telling me he took my order and that’s what I ordered. First he didn’t even know what the original chicken was for the second order. And I specifically said the 2 burgers for R115, chicken please. Anyway he continued to argue and at this point I didn’t care what the order was just correct it and if I need to pay something let me pay because I’m actually very hungry. It took about 10 minutes for him to ring up and then asked me for a R6 and then ended up taking the full amount from my card and giving me cash back. Nobody even apologised for this not even him. The worst Burger King I have ever been to. It’s not like my review means anything but anyone who reads it will know.
