Disgusted by service at Fourways Mall

Burger King Fourways Mall staff are absolutely disgusting with their service!

I bought a meal for my son today at Burger King Fourways Mall and they 1st didn't give me my drink (for what reason only god knows) and I was eating in and they didn't bother to tell me. Anyways, I left and only realised when I drove out that I didn't get the drink.

When I came back, the guy apologized and gave me the drink which was fine.

Afterwards, I then ordered 2 meals for me and my wife which was okay and the food didn't take long which was great.

When I went to refill my sons drink nobody was at the till and I had to shout for them to come from the back - there was no apology about that - given it's a Saturday evening in such a busy mall, I don't get how nobody can be there serve customers.

I then came back a few minutes later to refill my drink and I was the only one at the till and they just looked at me and carried on working on other orders. They could see I'm there for a refill and they went about their business going to the back and coming back and walking passed me as if I was not there.

What made matters worse is that I then directly asked them to stop ignoring me and refill my drink and all of them responded with attitude telling that they are at work in zulu saying sisemsebenzini which was very rude... Again no apology... I told them why not refill my drink coz they can see I'm standing and the carry on doing what they're doing and they still gave me attitude.

Whoever is managing these people needs to instill customer service coz they are really disgusting the way they treat customers. The entire experience was terrible.