Disappointing

Not impressed by conduct of staff - eg not knowing where to find a item on the till, overcharging by ringing items up incorrectly, being handed items I did not order and no apology forthcoming from employees for inconvenience caused. Mailed their customer services - waste of time as issues do not get addressed and you thenpolitely receive a mail to inform you that the case has been closed! Customer services non existent - really disappointing. Please note that said complaint refers to the Vanderbijlpark Burger King branch and customer service responses or lack theiroff from the Burger King website.