Deeply disappointed

Two nights ago we bought a few items through the drive through at Burger King Port Elizabeth. Some of those items were 8 chicken wings and a DB bbq pep jack (burger only). We were given a meal instead of just the burger and cheesy chips instead of the wings, despite the fact that they had a slip at their disposal.

When I got home that same evening I called Burger King to inform them of this error and the person I spoke with advised that he would call his manager and set back to me. He called me back but I missed the call, but when I called back there was no answer.

I am appalled by the lack of care of the people handling the orders and doubt I will ever go back there because it is obvious that we are inconveniencing Burger King by buying there. It is obvious that they are too rich and do not need me as a customer inconveniencing them with my orders and money.

I am also appalled by the fact that the stuff at Burger King lacks the basic skill of following what’s written on the receipt and as a result I’m inconvenienced by it. Also the fact that they don’t care about me as a customer to even follow up after I had laid a complaint.

It is quite sad that I had to take this route as a result of their lack of care for their customers. I am deeply disappointed in the way they have dealt or not dealt with it, hence I’m deciding to bring my complaint here.