LM
Lebogang M

1 reviews | Active since May 2019

04 Mar 2022, 15:03

CONSISTANTLY HORRIBLE HORRIBLE CUSTOMER SERVICE

Burger King Service in general is really terrible. I once went to burger king Jean Avenue, the people that work there are unfriendly, don't let you pour your own bottomless drink, and are rude when engaging. Burger King Montana keep forgetting to either give straws, condiments or sides, I keep having to drive back because they forgot something always. Today took my order in the drive through, cofirmed it and when they realised I had forgotten my mask, they wouldn't give me my order, my son even cried. I respect that they need us to wear mask, but as a regular customer who is more than 1.6m away from you in a car, you should be safe. But luckily we drove over to McDonalds, a bit more expensive but their service (McD's) is superb. When they saw my son being upset and I told them the story, they gavehim a free McFlurry to cheer him up.

Burger King should take courses on customer service. I am never going there again

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