MN
Marcia N

1 reviews | Active since Feb 2019

15 Jan 2021, 20:34

COMPLAINT

I would like to think that the core of any business is client service but when a company then dismisses or disregards a client because of the colour of their skin or their race or whatever the case is that's based on that then that company should re-evaluate their principles and their core competencies that contribute to the business upon going to Burger King in Newmarket we understand there's a curfew no problem but when we arrive there before curfew and you see there's a line at the drive-thru and you park nobody sees the need to tell you that we are closed because there's nothing indicating that they closed then eventually after 5 minutes or so of parking the security guard comes and he puts cones before us and the car before us so two cars that were at the end and you put scones and he says that they are closed but now if you saw our cars parking for about 5 minutes and you don't see the need to come tell us that you're closed because there were no cones n front of us and all of a sudden they are cones and when you try to check the people that got closed out its black clients the people that got closed in its white clients and the person who's doing this is a black person and then when you try to find out from the car in front of you that ok guys did you guys see the cone maybe we are mistaken because we behind you and that lady was like their was nothing we wouldn't have parked here for so long if they were cones indicating closure upon calling the manager the manager rudely and unpolitely told us to do whatever we want to do but we're not gonna assisted because they were cones in front of us, I'm like you can't tell me that us and the car in front of us didn't see these cones these are these cone are big enough to be visible for everybody so yeah Burger King new market if you don't know how to treat your clients closet it. I would appreciate to recieve feedback on this matter

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