lK
lesiba K
1 reviews | Active since Aug 2014
23 Feb 2026, 13:27
Cash Only Store, prefered
Burger King Sunward Park, best is to go there with cash.
With your bank card, they would charge you and claim the transaction never went through, even i you produce proof from your bank, its falling into deaf ears. All they say is that it would auto reverse. Had an unfortunate experience today, 23/02/2025, they had about 4 card machines and all seem not working.
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Replies (1)
Burger King South Africa's replyOfficial
06 Mar 2026, 15:17Hello Lesiba,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
Burger King South Africa's reply06 Mar 2026, 15:17
Official
Hello Lesiba,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.