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leratomataboge L

1 reviews | Active since Jun 2017

22 Jun 2017, 07:29

Burned Boerewors Burger Patties

<p>I bought a boerewors burged meal order no: 6499 at Burger King Jean Ave Centurion. The patties or burgers were badly burned. I have taken my time to drive 20km to the burger king jean ave Centurion I took the matter through burgerking south africa and reference number: Case Number:CAS-254158-C2H0P5, BK CRM: ********** 73 and the other is : Case Number:CAS-254159-S3B1V1] BK CRM: ********** 74. They responded and asked the manager Prosper from Jean Avenue Centurion to solve the issue.</p> <p>Firstly I am very disappointed and angry at how burger king jean Ave Crossing Centurion treats thier customers. I spoke to Prosper on the phone on Tuesday which by the way he teased my situation as a Chisanyama. He told that I bought a Chisanyama or given a Chisanyama which made my blood pressure go up. We agreed to meet and resolve my so called Chisanyama that I bought from burger king.</p> <p><br />I went to burger king jean Ave Crossing centurion with my wife and 11 months old daughter to see prosper. Putting in mind that I have to pour petrol in my car and drive 20km.</p> <p><br />Got there waited on the que for my turn and Lindo if I'm not mistaken helped me then I told her I'm looking for prosper she said I can wait for him she will call him. 10 minutes passed I went back to her and she said he said he is coming. I waited another 29 minutes. I told her that she must tell him I waited enough for him since he is the one who called me.</p> <p><br />What makes me mad is the fact that he didn't even bother to come and hear me out and burger king just wasted my time and efforts for the burger which they *****ed and thier manager has the audacity to treat me like a trash. <br />Now I'm done.<br />I have taken pictures whilst waiting for this clown to proof I was at jean Ave Crossing burger king. Listen I'm not going to burger king again I think it's because I'm black that's why the treatment is like what I received today.</p> <p>This situation made realise that Burger King personnels don't respect customers nor take customers seriously even though we buying from them. This time Burger King must come to me. I quote: "I will not go to any Burger King to resolve this issue as I have taken my time and money to go to Burger King and they didn't have my time even though my money was well received".</p> <p>What a disappointing and disgusting moment burger king has shown</p> <p>I reported back to the head office three months later nothing still. I have pictures of the badly burned burger and the ones whilst for prosper.</p> <p> </p> <p>Regards</p> <p> </p> <p>Lerato</p>

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