DO
Derek O

1 reviews | Active since Dec 2017

19 May 2025, 08:27

Burger King will you employ people that can do the job properly

Once again order is incorrect besides repeating myself like 5 times you really have to start employing staff that can do the job Right. The invoice was correct but they obviously just pack in whatever they want whatever burgers are there they just pack in Went to Burger king last night ordered the following and this is what I Received:

2 Double cheese burger meals instead received 2 double Jalepeno burgers which my wife and daughter don't eat.

I paid for medium chips with my footlong meal instead recieved a small chips.

I ordered apple juice I received mixed berry juice.

I ordered 3 nutella fushions each one was different one had loads of nutella other one had just about nothing woman also gave me one i had to remind her there is 3 on the order.

When i got home and saw this i phoned them and the lady says sorry but what must i do REALLLY I JUST WANT YOU TO DO YOUR JOB!!!

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Replies (1)
Burger King South Africa
Burger King South Africa's reply02 Jun 2025, 11:28
Official
Hi there,

We sincerely apologize for the experience you had with our Richmond Park branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we always provide exceptional service to our guests. We have shared this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again