AG
ANDRE G

1 reviews | Active since Jul 2010

21 Feb 2025, 15:45

BURGER KING WILL NOT GIVE YOU WHAT YOU PAID FOR

Burger king has a deal KING SIZE COMBO 2 burger 1 drink and 1 fries for R 60 What do you get 2 junior burgers,veYry disapointed i was busy with watsapp and call centre for over an hour,while waiting i asked 2 customwes that were ondering on the interactive menue how theY see the deal.Both saw it the same as me 2 king burgers and the extras. So having peace of mind i carried on with the area manager call centre and watsapp none of them were consistant the area manager agreed that the ad is misleading, the helpline were busy escalating the issue so in there eyes a king size deal is a junior burger.Burger king marketing is blatently doing this to get you to buy this fantastic meal, when dissapointed they have the money and no one will complain.Had this company any values they would make it clear on the ad that the burgers are junior and not king the customer service does not even know what they sell as i had to send her a screen shot of the deal as she was unfimi****

the biggest shocker is that customer service says the branch must sort this out how the hell can you blame the franchise for following headoffice instructions and mistakes.If this is the way they are its clear not to every purchase a burger king franchise ,no refund and no replacement of the burgers as i was so consumed for an hour i couldnot resist my hunger any longer so i ate the two tablets very bad attitude very bad management never mind the staff screaming so loud in the shop that you cant enjoy your meal PLEASE DO NOT SUPPORT THESE ******

0
Replies (0)