JB
Jaqui B
1 reviews | Active since Jun 2021
27 Jun 2025, 19:48
Burger King VIA Mr.D
Every time I order via Mr.D they get my order wrong. i want to report this as Mr.D only gives credit back to reuse on the app. But i am utterly disgusted at the incompetence of the staff at Burger King. I ordered 4 Extra Long Chilli Cheeses and they only send me one. So now i lost money and supper for my family. It is totally unnacceptable and i am fuming at this moment on a empty stomach must go sleep hungry tonight????????????
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Burger King South Africa's replyOfficial
04 Jul 2025, 08:30Hi there,
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the Mr D App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the Mr D App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
Burger King South Africa's reply04 Jul 2025, 08:30
Official
Hi there,
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the Mr D App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. Please use the in-app support tool in the Mr D App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.