1 reviews | Active since Oct 2016
BURGER KING STAFF PRIDE
I had a Mr D order place at the Ottery Burger king on Friday night. This was a 4 person meal order. when the delivery was made 2 large bags and 3 cooldrinks and one was a kids wings not needing a meal.
Opening the bags only to find that the wings was missing...immediately tried to get hold of the driver but he had left already ....then immediately went online and to my surprise Burger king doesn't have a contact number for the ottery branch neither does the website have a call center that operates after hours.
I then logged a call with the Burger king email and laid a complaint. this was met with a email response saying that i need to log the call with MR D as they are the delivery company ...
i did so and got a much better response from them but......
FOOD FOR THOUGHT BURGER KING....
If the staff at YOUR Branch doesnt take responsibility for the packing of the correct items purchased and lays the blame of missing food items on the delivery company then there is something wrong with your logic.
For this reason your reply email to me seems to have a ...its not my problem i packed wrong for the delivery company ...now you must start splitting the meal you got from us and eat it...kind of feel to it.
Thank you for making my first MR D order from BURGER KING staff very memorable
Please have your staff double check the order before packing it ready for the driver and make him to be the bad guy for trying to earn a living during this trying times.
