WB
Wian B
1 reviews | Active since Mar 2026
01 Mar 2026, 15:22
Burger King slow service
Waited over 30 min for final product at Burger King Olympus. It appears it is always the case. Not even busy.
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Replies (1)
Burger King South Africa's replyOfficial
06 Mar 2026, 15:50Hello Wian,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
Burger King South Africa's reply06 Mar 2026, 15:50
Official
Hello Wian,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.