DK
David K
1 reviews | Active since Jul 2021
28 Jun 2025, 15:48
Burger king sauce
As I have been a loyal customer for many years now and my home town doesn't have a burger king but I travel quite regularly and when ever I travel, I would check to see where the nearest burger is to get an order but for the longest time nou burger King has had an issue with there mayonnaise sauce first of it was if you don't ask for it you don't get it but the ketchup you will always find in your bag. But now everything has changed now you don't even receive it at all and if you ask for some you would need to pay R2 per package. Can you please explain this to me.
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Burger King South Africa's replyOfficial
04 Jul 2025, 08:34Hi there,
Thank you for reaching out.
At Burger King, we always aim to let our guests "Have It Your Way", and that includes the condiments you love. We're pleased to offer one complimentary mayo and ketchup sachet with every meal.
Due to the growing popularity of these condiments, and because our mayo is imported (as local suppliers are currently unable to meet our requirements), we have introduced a small R1 fee for each additional mayo sachet requested.
This adjustment allows us to continue delivering the creamy, delicious quality you’ve come to enjoy, while ensuring every guest receives a fair experience.
We truly appreciate your understanding and thank you for being a valued Burger King guest.
Thank you for reaching out.
At Burger King, we always aim to let our guests "Have It Your Way", and that includes the condiments you love. We're pleased to offer one complimentary mayo and ketchup sachet with every meal.
Due to the growing popularity of these condiments, and because our mayo is imported (as local suppliers are currently unable to meet our requirements), we have introduced a small R1 fee for each additional mayo sachet requested.
This adjustment allows us to continue delivering the creamy, delicious quality you’ve come to enjoy, while ensuring every guest receives a fair experience.
We truly appreciate your understanding and thank you for being a valued Burger King guest.
Burger King South Africa's reply04 Jul 2025, 08:34
Official
Hi there,
Thank you for reaching out.
At Burger King, we always aim to let our guests "Have It Your Way", and that includes the condiments you love. We're pleased to offer one complimentary mayo and ketchup sachet with every meal.
Due to the growing popularity of these condiments, and because our mayo is imported (as local suppliers are currently unable to meet our requirements), we have introduced a small R1 fee for each additional mayo sachet requested.
This adjustment allows us to continue delivering the creamy, delicious quality you’ve come to enjoy, while ensuring every guest receives a fair experience.
We truly appreciate your understanding and thank you for being a valued Burger King guest.
Thank you for reaching out.
At Burger King, we always aim to let our guests "Have It Your Way", and that includes the condiments you love. We're pleased to offer one complimentary mayo and ketchup sachet with every meal.
Due to the growing popularity of these condiments, and because our mayo is imported (as local suppliers are currently unable to meet our requirements), we have introduced a small R1 fee for each additional mayo sachet requested.
This adjustment allows us to continue delivering the creamy, delicious quality you’ve come to enjoy, while ensuring every guest receives a fair experience.
We truly appreciate your understanding and thank you for being a valued Burger King guest.