Burger King Rustenburg

How absolutely disappointing. Ordered a Texan BBQ Burger, just asked for them to not put the onion rings ON the burger, just next to the burger. We were refused, saying it is "impossible" to do, we either take it on top of, or not at all, but they will charge us for it either way. We just wanted the onion rings on the side. Further to this, the ice cream machine is always out of order. Ridiculous.