LT
Leon T
1 reviews | Active since Dec 2025
07 Mar 2026, 21:36
Burger King Riversands don't order from them please unless you want cold and missing items
Burger King Riversands... Whas honestly my absolute worst experience ever I ordered on Uber the beacon fries where stale and old the food was ice cold and I can't even blame the Uber driver she only took 15 minutes to get to me
Honestly disgusting the driver had to wait almost 5 minutes after they said it was ready just to receive my order.
I am absolutely disgusting with the customer service when I called the burger king all they had to say was sorry next time we will do better.
I ordered for almost 600 Rand this is honestly unacceptable.
Be warned I will post this everywhere this was the worst experience I have ever had with a so called fast food restaurant.
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Burger King South Africa's replyOfficial
10 Mar 2026, 13:00Hi there,
I am really sorry about your recent order. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
I am really sorry about your recent order. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
Burger King South Africa's reply10 Mar 2026, 13:00
Official
Hi there,
I am really sorry about your recent order. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
I am really sorry about your recent order. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.