Burger King POOR SERVICE

I posted the review on 2020/10/25 last month. Burger King South Africa did not even bother to review my complain. Their service and especially after sale service is pathetic. They started well in Vanderbijlpark but have deteriorated (especially their service) to a state of concern.

"On 2020/10/25 at around 15:00pm I purchased about R420 worth of burgers and fries from Burger King in Vanderbijlpark. We received our order and left for home which is about 10km away from this business. When we got home we started to hand out the burgers to my family but noticed that a burger was missing which we never got and all 6 the soft drinks were flat, warm and NO ice. I took the drinks with me and returned to Burger King. I produced my slip and inform the staff of my problem. They said that they would "solve" my problem and gave me another burger and replaced the 6 soft drinks with new ones...this time with ice. I asked how this "problem" happened and I was rudely answered just to hear..."how must I know, I did not prepare your drinks and you got new ones, right?". I left again in disgust with such bad service. On our way home I asked my son to hand me one of the drinks. This time around it was so sweet that it actually burn my throat. Now, I did not even bother to return with this "new problem" as I just had enough. I just had to bring this issue to your attention as Burger King was my restaurant of choice since it opened in Vandebijlpark but lately I've heard some complaints from my friend about sub-standard products. I've never had any problems until now. This might just change my mind about how I feel about this fast food chain".