JS
Johannes S

1 reviews | Active since Aug 2025

02 Aug 2025, 09:53

Burger King Newmarket Alberton...

I order a burger meal for me and my little one,burger King New market alberton.I used Uber eats,after waiting a long time for our food to arrive which I get because places to get busy. The one burger which was my daughter's burger, had nothing on just a bun with source,not even a pickle, which are also paid for extra pickles...and this is not the first time

0
Replies (1)
Burger King South Africa
Burger King South Africa's reply07 Aug 2025, 19:54
Official
Hi there,

We would like to sincerely apologize for the experience you had during your recent order. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please used the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaints resolution procedures.