GV
Gerhard V

1 reviews | Active since Sept 2025

09 Sept 2025, 20:02

Burger King Naruto confusion

I visited Burger King Rooihuiskraal on 09/09/2025 for the Naruto promotion. On the posters, it clearly shows “+R110 for a Naruto T-shirt” with the promotion. The way this is displayed makes it look like you can purchase the shirt for R110 in addition to a meal or drink.

When I asked to buy the shirt with a Pepsi, the staff refused and said I had to buy the full meal first, and then still pay an extra R110 for the T-shirt. So the shirt doesn’t come with the meal, and you cannot just purchase it separately either.

This is misleading and confusing advertising. If the promotion requires a full meal purchase plus R110, then the poster should clearly say that. As it stands, it feels like a bait-and-switch tactic that frustrates loyal customers.

I would like Burger King to clarify this promotion and also offer some form of compensation (a voucher, a meal, or access to the T-shirt as advertised) to make up for the inconvenience.

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