RR
Ruan R
1 reviews | Active since Aug 2016
01 Feb 2025, 19:49
Burger king Kimberly
Burger king Kimberly. I used to love going there, but they changed my mind completely. It's the third time visiting this branch that they served me HOT cool drinks, when i askd for ice "there is no ice". We where planning on having a nice sit down with family but the store was so hot we decided to leave and rather go sit in the street to have our meal.
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Burger King South Africa's replyOfficial
04 Feb 2025, 16:59 Thank you for bringing this up to our attention. We sincerely apologize for the experience you had with our Kimberly branch. We can assure you that this is not the level of service we wish to provide to our guests. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
Burger King South Africa's reply04 Feb 2025, 16:59
Official
Thank you for bringing this up to our attention. We sincerely apologize for the experience you had with our Kimberly branch. We can assure you that this is not the level of service we wish to provide to our guests. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.