Burger King Jabulane Mall

Yesterday I went to Burger King at Jabulane Mall. I left my parcel there when I came back the parcel was nowhere to be found. I enquired with the staff they all deny didn't bother to even check cameras. Worse off the store was dirty . Poor customer service I lost my parcel there . I am not saying the store is responsible for my carelessness what I know is in a food outlet table are checked time and again and are wiped. So that franchise is dirty staff has attitude and rude