SB
Shaun B
1 reviews | Active since Sept 2015
15 Mar 2025, 20:33
Burger King - Drive through fiasco
Ordered kiddies meals after I was waiting 30 min in drive through, first they don't have toys, then I'm told to wait because my order is not ready, so i end up going in store. The order came in a standard brown bag... multiple kids were running around all wearing crowns eating from kiddies boxes. I asked for it to be put in kiddies boxes which thankfully they did . asked if i could get crowns, but no, now they're finished. Got home and the juices for the kiddies meals were also missing. Not cool!
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Burger King South Africa's replyOfficial
17 Apr 2025, 10:00Hi there,
Thank you for your feedback. We sincerely apologize for the service you received at our Comaro Crossing branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we meet these goals. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
Thank you for your feedback. We sincerely apologize for the service you received at our Comaro Crossing branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we meet these goals. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
Burger King South Africa's reply17 Apr 2025, 10:00
Official
Hi there,
Thank you for your feedback. We sincerely apologize for the service you received at our Comaro Crossing branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we meet these goals. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
Thank you for your feedback. We sincerely apologize for the service you received at our Comaro Crossing branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we meet these goals. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.