1 reviews | Active since Nov 2016
Burger King don't respect their clients comfort when eating at the store at all...
The N2 Strand branch is the most unpleasant Burger King I have ever visited, I am a regular there because its close to my house. When you walk in there its either filthy or very noisy as staff almost shout at each other instead of just talking normal to each other, the worst of all is when you walk into that store and the place feels like an oven because the Air-Conditioner is never on or working its most of the time broken and nobody does a thing to have the problem resolved and repaired. Reporting these issues to the manager on duty is an absolute waste of time because you have to deal with an attitude and can see your wasting your time talking to the manager. on 03 Nov 2020 I reported this matter to the Customer Care on Burger King's website and until now have not heard a word from them obviously, due to lack of interest and unprofessionalism. I have actually been complaining to various parties in Burger King for the past three years and absolutely nothing has been done to totally resolve the mentioned and I get the feeling Burger King have no respect for their clients whatsoever if one looks at the no care attitude this matter receives from Burger King head office. My last visit to that horrible store's order number = 1680 on 2 Nov 2020 @15:45 what a disappointing hot as an oven noisy store it was this day, absolutely a disgrace to see what Burger King feel for regular clients which I most probably will not be anymore if the known problems that store has is not addressed and resolved once and for all... Regards, Mr. De Villiers Cell = *** Only after 9AM daily
