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Marcella P
1 reviews | Active since Aug 2024
02 Jun 2025, 16:49
Burger King Canal Walk - ORDER NEVWR FULFILLED
I wish I could give you 0 stars because this isn’t the first time. I ordered a medium ling chili cheese beef meal and an extra side of loaded fries. I no only received the loaded fries. I called the restaurant (Burger King Canal Walk) MULTIPLE times and NOT ONCE DID THEY ANSWER. I reported it on uber eats because that’s where I ordered and they had the NERVE TO ONLY REFUND ME R8.21 for a meal that costs almost R200????!!!! Absolutely disgusting!!! This isn’t the first bad experience with both Uber Eats and Burger King canal walk. both parties are THIEVING AND COMMITTING *****
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Replies (2)
Burger King South Africa's replyOfficial
02 Jun 2025, 16:53Hi there,
We want to sincerely apologize for the experience you had during your recent visit. Please note that for orders placed through one of the delivery companies we're partnered with, the process is that the delivery company takes care of all the complaints according to their complaint's resolution procedures. That is the agreement that the delivery companies have with BURGER KING®. We apologize for any inconvenience caused.
We want to sincerely apologize for the experience you had during your recent visit. Please note that for orders placed through one of the delivery companies we're partnered with, the process is that the delivery company takes care of all the complaints according to their complaint's resolution procedures. That is the agreement that the delivery companies have with BURGER KING®. We apologize for any inconvenience caused.
Burger King South Africa's reply02 Jun 2025, 16:53
Official
Hi there,
We want to sincerely apologize for the experience you had during your recent visit. Please note that for orders placed through one of the delivery companies we're partnered with, the process is that the delivery company takes care of all the complaints according to their complaint's resolution procedures. That is the agreement that the delivery companies have with BURGER KING®. We apologize for any inconvenience caused.
We want to sincerely apologize for the experience you had during your recent visit. Please note that for orders placed through one of the delivery companies we're partnered with, the process is that the delivery company takes care of all the complaints according to their complaint's resolution procedures. That is the agreement that the delivery companies have with BURGER KING®. We apologize for any inconvenience caused.
MP
Marcella P's updateReviewer Update
02 Jun 2025, 17:06So basically YOU ARE AS USLESS AS UBER EATS BECAUSE YOUR RESTAURANT *****S FOOD AND UBER EATS STEELS MY KONEY CONSTANTLY. THANK YOU FOR NOTHING. AND I DARE YOU TO COME FOR ME BECAUSE I HAVE RECEIPTS AND I HAVE TAKEN LEGAL ACTION THIS HAPPENS WAY TOO MANY TIMES. ANOTHER THING, YOUR RESTAURANT STAFF NEED TO FOCUS BECAUSE ITS THEIR FAULT I NEVER GOT MY FOID NIT UBER EATS SO THEY SHOULD BE HELD ACCOUNTABLE FOR ME NIT HAVING A MEAL TODAY.
MP
Marcella P's update02 Jun 2025, 17:06
Reviewer Update
So basically YOU ARE AS USLESS AS UBER EATS BECAUSE YOUR RESTAURANT *****S FOOD AND UBER EATS STEELS MY KONEY CONSTANTLY. THANK YOU FOR NOTHING. AND I DARE YOU TO COME FOR ME BECAUSE I HAVE RECEIPTS AND I HAVE TAKEN LEGAL ACTION THIS HAPPENS WAY TOO MANY TIMES. ANOTHER THING, YOUR RESTAURANT STAFF NEED TO FOCUS BECAUSE ITS THEIR FAULT I NEVER GOT MY FOID NIT UBER EATS SO THEY SHOULD BE HELD ACCOUNTABLE FOR ME NIT HAVING A MEAL TODAY.