MP
Mujahid P
1 reviews | Active since Aug 2024
16 Mar 2026, 20:02
Burger king
I went to burger king in turfal road rondebosch,I went threw the drive thru paid when I got my food I asked the guy is all the food there he looked at me in a very disrespectful way as if I'm stupid terrible customer service from a burger king employee he said yes I drove something said to check the bag one cheese burger was missing I went back asked him where it is he had a no care attitude very appalling behaviour from a burger king employee.
Is this how burger king instructs their employees to treat loyal customers?
Helpful (0)
Replies (1)0
Replies (1)
Burger King South Africa's replyOfficial
17 Mar 2026, 10:30Hi there,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
Burger King South Africa's reply17 Mar 2026, 10:30
Official
Hi there,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. I can understand how frustrating that must have been, and we truly regret letting you down. Please know that we’re taking your concerns seriously and we will be addressing the issues you raised with the staff, so this doesn’t happen again. We genuinely appreciate you bringing this to our attention; your feedback helps us do better.