MB
Mishka B

1 reviews | Active since Oct 2024

19 Mar 2025, 22:46

Burger king 3 arts

i have had it with burger king and their staff, i had complained last week after ordering goods for more than 300rand only to have 4 whopper meals made without any flavor added to the burgers. The burgers bought at 3arts were so disgusting that myself and the other three individuals threw the items away, what a waste of money and time as i went in my tea break. I logged a complaint only to be told by the manager that i could have one meal returned to which i have explained that this meals are for four individuals and that wouldnt be fair and that these individuals i would gladly bring along. The manager made as if i had done this on purpose and that im being unnecessary but its money waisted for products that's suppose to taste good based on adverti*****ts and previous experience. I highly recommended BK but not anymore. I would like my complaint to be looked at asap and 4 meals refunded or remade because i made for decent food not tasteless meals.

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Replies (1)
Burger King South Africa
Burger King South Africa's reply17 Apr 2025, 09:54
Official
Hi there,

Thank you for your feedback. We sincerely apologize for the service you received at our 3 Arts branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we meet these goals. We will share this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.