Bad service

I visited Burger King at Flora centre on 26 October.My first issue was that there was no ice,the drinks from the machine was hot as he'll and the workers were not sorry about it at all and then to top it off they were giving selected customers ice from behind the counter and when I asked for ice I was told there is nothing,another customer went to ask for ice and was given from behind the counter so i went to ask again and they said they don't have.I spent over R500 that afternoon and when I got home I was missing fries and a burger,this was beyond infuriating because I could not drive all the way back.I called the store multiple times and no answer.Left an email and nothing still. I want this sorted out immediately. I want compensation for the service and the missing items I paid for!!!!!!!!