HP
Harmish P

1 reviews | Active since Apr 2024

09 Jun 2025, 14:19

Bad service by Elsie

Went to the Risidale branch and we’ve bought here more than 30 times but the cashier named Elsie refused to assist with the Vegan royal,very disappointed will never support here again and will make sure none of my family and friends come also

0
Replies (1)
Burger King South Africa
Burger King South Africa's reply20 Jun 2025, 10:15
Official
Hi there,

We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.