Bad service at burger King Chris Hani crossing

I purchased food for R337 ordered a sit in because was taking my kids for dinner the Mpho at burger King in Vosloorus at Chris Hani crossing gave me bad service she did serve me my food on a tray when I asked for a tray she snatched my food and trow them on a tray angry at me just for asking for a tray. No ketchup and Mayo bad bad service