Bad service and attitude

Good day

On the 24th Dec 2017, my wife and I went to Burger King, Zevenwacht Mall to purchase sundaes and BK fusions. After paying for the items and receiving our receipts we then moved across to the side of the ice-cream machine.

The Burger King employee who did not have a name tag on display walk walked up and down at least twice whilst looking at us without assisting us.

Afterwards she came to us and said " kan ek help? " We told her we've been waiting for her to serve us and after ignoring us the only to ask to help us. She then asked for our receipt in order to help us, we then asked her why she took so long to assist us and why need our receipt without looking at the screen.

She then said that is how their system works with an unremorseful smirk on her face. She looked over to the cashier and said "Wat is hulle order voordat ek jas hier raak?" She continued mumbling up until our items was given to us.

I feel that her attitude and conduct was totally unacceptable and needs to know that.

I thank you.