AM
Ayanda M
1 reviews | Active since Aug 2025
01 Aug 2025, 11:07
Bad service
I had a very bad experience with cashier giving me attitude on one of your restaurants and when i took it to your WhatsApp complaint’s platform the person who assisted me was also not much of help. They did not even have an interest on who i was reporting. I could just tell that it was a waste of my time and data. Not sure if you guys train your staff on customer service when employing them or not!!
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Burger King South Africa's replyOfficial
07 Aug 2025, 19:41Hi there,
We sincerely apologize for the experience you had with our Lambton branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we always provide exceptional service to our guests. We have shared this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
We sincerely apologize for the experience you had with our Lambton branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we always provide exceptional service to our guests. We have shared this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
Burger King South Africa's reply07 Aug 2025, 19:41
Official
Hi there,
We sincerely apologize for the experience you had with our Lambton branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we always provide exceptional service to our guests. We have shared this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.
We sincerely apologize for the experience you had with our Lambton branch. We can assure you that this is not the level of service we wish to provide to our guests. We value your feedback to ensure that we always provide exceptional service to our guests. We have shared this with our team and relevant district manager so they can look into this matter to ensure that this does not happen again.