Poor service

Proof of payment was emailed to Burblepix clearly advising payment for a specific size (R389 less R50 discount voucher = R339). Their online ordering system does not work & I was not able to make credit card payment reflecting voucher code discount. An EFT was done for R339 (R389 less R50 voucher) for a 198 x 198 book. Instead they printed a 148 x 148 book which costs R339. I received email confirmation that the order was received but there was no Invoice or detail describing the size of book ordered. So the order is wrong & I have no proof that I ordered the 148 x 148 as they claim. My proof of payment clearly outlined the payment breakdown. Another example of poor African service and passing the buck with zero effort to resolve the complaint.