1 reviews | Active since May 2012
GamiFive debiting account R7-00 daily since July 2016
<p>My cell phone account was debited R7 a day since July 2016. I called my previous cell phone provider about the this amount in my bill on numerous occasions and they could not pick this up and said it was over use of data.. Only now that my cell phone contract has changed is the amount of R3-50 x2 showing on my account before that it was not disclosed.</p> <p> </p> <p>I approached Buongiorno SA and asked them to tell me how I subscribed to this as I dont play games, I dont download strange apps. </p> <p> </p> <p>Each email gave me this reponse:</p> <p>1) You (or someone with access to your phone) subscribed through our portals (e.g. 35050.mobi) where you are required to give permission for subscription.</p> <p> </p> <p>2) Or it could be that you, or someone with access to the number in question, interacted with one of our adverti*****ts online, mobile or television. Each of these media have different requirements, such as disclosure of subscription fee, and all of them insist that the user must “opt in” (in other words, give permission for the service to subscribe) at least twice. We take this process extremely seriously and endeavor to ensure that our marketing is always regulatory compliant.</p> <p> </p> <p>Nowhere did I give consent or allow myself to subscribe to this nor do I subsrcivbe or have access to the forms of media that would enable me to subscribe. </p> <p> </p> <p> </p> <p>I still have no idea how my cell phone number was acquired by GamiFive and how over 200-00 has been charged to my account.</p> <p>Buongiorno SA are not approachbale and can not give me any clarity on this.</p> <p> </p>
