Poor quality bed that does not look like picture on website

I bought a four poster bed from Bunkbedsa. When I received it it did not look at all like the picture that is on the website. The colour is much lighter and it is made of poor quality wood. Not even all the wood pieces are stained and the ones that are stained is unevenly stained.When I mailed George to asked for a return his response was that it is perfectly made and it can be darkened after assembly. So I am now expected to make it look as on the picture on their website.I am really disappointed as their service was excellent but the product is extremely poor and won’t recommend anyone buying a bed from them.