CR
Craig R
1 reviews | Active since Aug 2009
11 Aug 2021, 17:42
Please respond
Bought 7 batteries and 2 inverters from Bundu Power. 1 inverter blew after 4 days of install. Received great service from Garth and inverter was repaired. Same inverter blew again after repair again 4 days. Got installer to replace inverter due to Bundu being closed on a weekend. Get a response that installation was done incorrectly even though new inverter and the other inverter installed in parallel working perfectly. Now they quote me 6500 to change a main board on an inverter that only costs 12k. Try phone them and you cannot get through even though I have a direct cell number
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Craig R's updateReviewer Update
13 Aug 2021, 09:12Spoke to Nick who was very helpful and sent his team out after hours to check the installation. The guys who checked the installation agreed that it was done correctly and that the inverter would be replaced. Thank you for the great service. If I could I would change the rating to 5 stars!
CR
Craig R's update13 Aug 2021, 09:12
Reviewer Update
Spoke to Nick who was very helpful and sent his team out after hours to check the installation. The guys who checked the installation agreed that it was done correctly and that the inverter would be replaced. Thank you for the great service. If I could I would change the rating to 5 stars!
Bundu Power's replyOfficial
13 Aug 2021, 09:23Hi Craig, thank you for the feedback. Apologies for the delays on our side. We do try to get it done right and quickly every time, but we don't always get it right.
Thank you for your patience.
Thank you for your patience.
Bundu Power's reply13 Aug 2021, 09:23
Official
Hi Craig, thank you for the feedback. Apologies for the delays on our side. We do try to get it done right and quickly every time, but we don't always get it right.
Thank you for your patience.
Thank you for your patience.